1. Who we are
This website, moonherbsap.co.uk, is operated by Moon Herbs, of Ballinger, Great Missenden (“we”, “us”, “our”).
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy or how we handle your personal data, you can contact us at:
- Email: Magalie@moonherbs.co.uk
2. About this website
This is a simple, static informational website. It does not include a contact form, comments, newsletter sign-up, e-commerce, user accounts, or analytics tracking. As a result, we collect very little personal data through the site itself.
3. What information we collect
3.1 Information you provide to us
We do not currently collect any personal information directly from visitors through this website (for example, there is no contact form, comment section, or account registration).
If you contact us by email or telephone using the details published on the site, we will handle any personal data you provide (such as your name, email address, and the content of your message) in order to respond to you. This is done on the basis of our legitimate interest in responding to enquiries, or, where relevant, in taking steps prior to entering into a contract with you.
3.2 Information collected automatically
Server and hosting logs: Like most websites, our hosting provider automatically records certain technical information when you visit the site, such as your IP address, browser type, device type, the pages you visit, and the date and time of your visit. This is standard practice for website security, troubleshooting, and to prevent abuse. Our legal basis for this is our legitimate interest in keeping the website secure and operating properly.
Cookies: This website uses WordPress, which sets a small number of strictly necessary cookies required for the site to function correctly (for example, cookies related to security or, if applicable, to remember cookie consent preferences). These essential cookies do not track you for advertising or analytics purposes and cannot be switched off, as the site would not function properly without them.
We do not use analytics cookies (such as Google Analytics), advertising cookies, or any third-party tracking cookies on this website.
For more detail on the specific cookies WordPress may set, see Section 7 below.
4. How we use your information
We only use the limited information described above to:
- Operate, maintain, and secure the website;
- Respond to any direct enquiries you send us by email or phone;
- Comply with our legal obligations, where applicable.
We do not use your information for marketing, profiling, or automated decision-making, and we do not sell or rent personal data to third parties.
5. Who we share your information with
We may share information with:
- Our website hosting provider / WordPress service provider ([HOSTING PROVIDER NAME, e.g. WordPress.com / Bluehost / SiteGround / etc.]), who processes server log data on our behalf to keep the site running and secure.
- Law enforcement or regulatory bodies, where we are required to do so by law.
We do not share your personal data with any other third parties, and we do not use any social media plugins, embedded video, or third-party advertising services on this site.
6. International transfers
Our hosting provider may store server logs on servers located outside the UK. Where this is the case, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreement (IDTA) or an adequacy decision, so that your data is protected to UK standards. [Confirm and adjust this section based on where your hosting provider actually stores data — remove if your host is UK/EEA-based only.]
7. Cookies used on this site
This website uses a small number of analytics cookies set automatically by our hosting provider to help maintain site performance. These collect aggregated, anonymised data about site usage and are not used for advertising or marketing purposes. We do not use Google Analytics, advertising cookies, or any other third-party tracking or marketing cookies on this website. For full details of the cookies used on this site, see our cookie policy below.
This section provides comprehensive information about how we use cookies on our website to enhance your browsing experience, improve website performance, and deliver personalised content. Cookies are small text files that are stored on your device when you visit our site. They help us understand how visitors interact with our website, allowing us to offer a smoother and more efficient user experience. In the table below, you will find detailed information about each type of cookie we use, their purpose, and how long they remain on your device. We are committed to respecting your privacy and providing transparency about the data we collect through cookies.
8. How long we keep information
- Server/hosting logs are typically retained for a short period (e.g. [30/90 days], depending on our hosting provider’s standard practice) before being automatically deleted or overwritten.
- Any email correspondence you send us is kept only for as long as necessary to deal with your enquiry and for our legitimate business record-keeping, after which it is deleted.
9. Your rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you;
- Rectification of inaccurate or incomplete data;
- Erasure of your data in certain circumstances;
- Restrict or object to our processing of your data;
- Data portability, where applicable;
- Withdraw consent, where processing is based on consent.
To exercise any of these rights, please contact us using the details in Section 1. We will respond within one month, as required by law.
If you are unhappy with how we have handled your personal data, you also have the right to complain to the UK’s supervisory authority:
Information Commissioner’s Office (ICO) Website: https://ico.org.uk Helpline: 0303 123 1113
10. Children’s privacy
This website is not directed at children, and we do not knowingly collect personal data from children.
11. Changes to this policy
We may update this privacy policy from time to time, for example to reflect changes to the website or to data protection law. Any changes will be posted on this page with an updated “last updated” date.
12. Contact us
If you have any questions about this privacy policy or how your data is handled, please contact: Magalie@moonherbs.co.uk